| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 3 | 11 | 91 |
| Neutral (3) | 1 | 3 | 7 |
| Negative (1 or 2) | 3 | 5 | 22 |
| Total Reviews | 7 | 19 | 120 |
| Avg Rating | 2.71 |
3.42 |
3.99 |
| Address: | 4334 Wellsborough Place Mississauga , ON 0 - CA |
|---|---|
| Website: | http://www.agileelectronics.ca |
| Business Hours: | Monday to Friday 9.00 a.m to 5.00 p.m EST |
| Sales Phone: | n/a |
| Service Phone: | n/a |
| Sales Email: | sales@agileelectronics.ca |
| Cust Service Email: | sales@agileelectronics.ca |
| Date Reviewed: 25/07/10 | ||
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claudelepoisson Member Since: 16/07/10 View Member's: Reviews |
Clear policies : no returns but it's clear so we're good. |
Overall Rating |
| Date Reviewed: 24/07/10 | ||
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regina Member Since: 08/07/10 View Member's: Reviews |
Not enough product descriptions on ordering page especially with printer toners, also could not sort list by product and manufacturer. I am still not sure if I ordered the correct toner cartridge for the printer purchased.... |
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| Date Reviewed: 28/06/10 | ||
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rgagne Member Since: 16/06/10 View Member's: Reviews |
Ordering went really well. Process was clear and simple. |
Overall Rating |
| Date Reviewed: 20/05/10 | ||
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rob Member Since: 04/05/10 View Member's: Reviews |
Very concerned about the 100% "we do not take any returns on anything" policy. If this specific product was something I could readily get from any other company, I would, even if it cost a little more. Especially when it comes to wireless products, where you're not sure (and there is absolutely no way to now) how something will perform in your specific environment, it's worth a lot to me to be able to return things. |
Overall Rating |
| Date Reviewed: 14/05/10 | ||
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jawsdrie Member Since: 02/05/10 View Member's: Reviews |
Reasonable shipping fee for scanner. Did not have an option for express shipping. Update 14 May 2010: Above were my original comments. After waiting in vain for the item to ship (it was shown as IN STOCK) - with ZERO communication from Agile - I tried contacting them. There is no live phone contact. Repeated emails for 5 consecutive days were not answered despite using the email address given on their voicemail as well as those on their website. In the end, I contacted my bank and instructed them to refuse payment if it was attempted and I sent copies of all my emails by fax to Agile's fax number on their website, with a cover letter explaining that I want to cancell this order due to their lack of communication. Only after this fax was sent, did I get a response from Agile to tell me that order was cancelled. By far my WORST online purchase experience in Canada ever! Will never use again. j3, Bdn, MB. |
Overall Rating |
| Date Reviewed: 13/05/10 | ||
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SedimentDeposit Member Since: 13/05/10 View Member's: Reviews |
Despite listing there being several of the monitor I'd ordered in-stock, I received an email the day after I ordered stating that it was cancelled due to lack of stock. And today, a day after that email, the site still lists there being 9 of them in-stock. Smells terribly fishy. Most of the reviews here are from people who just completed the order process, and haven't even had them fulfilled (the site prompts users to fill out a review immediately after ordering). |
Overall Rating |
| Date Reviewed: 05/05/10 | ||
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jfiorino Member Since: 03/05/10 View Member's: Reviews |
Placed an order 3 days ago. Haven't gotten as much as an order confirmation email. Sent 3 emails and called and left voice mail to inquire as to order status and received NO emails or callbacks! Order still flagged as 'unassigned' on their site and have had no confirmation whether they are processing it or not! Will contact my CC company to stop/cancel any charges! First time I order from this site and it will definitely be my last! Customer Service? What customer service?? |
Overall Rating |
| Date Reviewed: 24/04/10 | ||
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nicole Member Since: 15/04/10 View Member's: Reviews |
Is it not clear if the checkout is encrypted. I purchase online on a regular basis and this website, unlike the others, made me a little weary. There was no number available to call to confirm that the website is encrypted. |
Overall Rating |
| Date Reviewed: 15/04/10 | ||
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art.stlouis Member Since: 06/04/10 View Member's: Reviews |
First time ordering...seems fairly good |
Overall Rating |
| Date Reviewed: 12/04/10 | ||
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thomb2 Member Since: 03/04/10 View Member's: Reviews |
I have used Agile before and the process is flawless and a GREAT price. |
Overall Rating |
| Date Reviewed: 02/04/10 | ||
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sdsilver Member Since: 12/06/05 View Member's: Reviews |
Just ordered five minutes ago. So far so good. |
Overall Rating |
| Date Reviewed: 01/04/10 | ||
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accounting Member Since: 28/02/08 View Member's: Reviews |
This is my first order will have a better opinion when I receive my order. |
Overall Rating |
| Date Reviewed: 26/03/10 | ||
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zahid Member Since: 09/03/10 View Member's: Reviews |
this price ok but shipping is more |
Overall Rating |
| Date Reviewed: 24/03/10 | ||
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john.gross Member Since: 15/03/10 View Member's: Reviews |
I understood the terrible return policy before I bought my item. But the description of the item was such that I thought I was buying the one I needed, but when it arrived it was not what I expected. And then Agile refused to take it back. One of their employees has been working to get an exception for me so I can return it, but I have not yet heard if he has been successful. |
Overall Rating |
| Date Reviewed: 22/03/10 | ||
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danihoule Member Since: 05/03/10 View Member's: Reviews |
Good price. |
Overall Rating |
| Date Reviewed: 20/03/10 | ||
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ecwolgen Member Since: 03/03/10 View Member's: Reviews |
This is my first order so I can't say much so far |
Overall Rating |
| Date Reviewed: 02/03/10 | ||
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chevyy2 Member Since: 21/02/10 View Member's: Reviews |
I still don't have it and I had to call 4 times just to get it shipped |
Overall Rating |
| Date Reviewed: 17/02/10 | ||
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gderreck Member Since: 04/12/09 View Member's: Reviews |
They are somewhat difficult to get hold of if there is a problem. However, they do take care of issues once you connect with them. The product information is lacking, but they give you a link to the vendor's website. The transaction information is very good, including: shipping, tax, stock availability. They have a very broad product lineup. Agile is trustworthy, which is, IMO, the most important issue when buying online. |
Overall Rating |
| Date Reviewed: 30/01/10 | ||
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agile Member Since: 21/01/10 View Member's: Reviews |
(Edited February 08th by agile_2972579377) Conformation and tracking details via emails would be nice. Prices can not be beat! UPDATE! place second order a week later and had a complete disaster! 2 weeks to receive my second order NO TRACKING # and ended up having a problem with the ordered item and got no response from the emails I send to them. NEVER AGAIN WILL I ORDER FROM AGILE ELECTRONICS, NEVER!!! |
Overall Rating |
| Date Reviewed: 18/01/10 | ||
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rony2 Member Since: 02/05/08 View Member's: Reviews |
it's really bad, i did not receive anything yet, and everyday they send me a new problem and i answer and then they disappear, when i write them back they find a new problem, i don't know if they do have the item or what but this is ridiculous |
Overall Rating |
| Date Reviewed: 16/01/10 | ||
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pietro Member Since: 01/01/10 View Member's: Reviews |
So far looks good |
Overall Rating |
| Date Reviewed: 10/01/10 | ||
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rony2 Member Since: 02/05/08 View Member's: Reviews |
excellent and professional service |
Overall Rating |
| Date Reviewed: 02/01/10 | ||
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vcompadmin Member Since: 24/12/09 View Member's: Reviews |
This will be the second time I have ordered from Agile Electronics, the first order went without a hitch so they will get my business again |
Overall Rating |
| Date Reviewed: 20/12/09 | ||
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gderreck Member Since: 04/12/09 View Member's: Reviews |
Product information was insufficient, however vendor link was provided. No telephone contact available. Otherwise excellent. |
Overall Rating |
| Date Reviewed: 14/12/09 | ||
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pkleimeer Member Since: 28/11/09 View Member's: Reviews |
If there are no hangups with getting the ram or difficulties with security with my card everything so for was pretty straight forward. And question 5 wouldn't let me leave it at "no answer" as I don't have the product yet!! |
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